Your order is usually processed within 1 to 3 business days. After handover to our shipping partners, the delivery time is approximately 4 to 9 business days. In total, you can expect delivery within about 5 to 12 business days.

Please note that weekends and public holidays are not considered business days. More details can be found in our Shipping Policy.

We offer a variety of secure payment options. You can pay with major credit cards (Visa, MasterCard, Maestro, American Express), PayPal, as well as Apple Pay and Google Pay. You can find all details on our Billing Terms and Conditions page.

If you are not satisfied, you can return your items within 30 days after receiving them. The items must be unused and in their original packaging. To initiate a return, simply send an email with your order number to info@syseve.com. More information can be found in our Return and refund policy.

Unser Kundenservice ist gerne für dich da! Du erreichst uns am besten per E-Mail unter info@syseve.com oder über unser [Kontaktformular]. Wir bemühen uns, alle Anfragen innerhalb von 24 Stunden (Montag bis Freitag, 09:00 – 17:00 Uhr) zu beantworten.

You can contact our support team via info@syseve.com or through our contact form. Our support hours are Monday to Friday, 09:00 – 17:00. We usually respond within 24 hours.